Volkswagen Group boss Matthias Muller has promised to “lay the foundations for a new, better Volkswagen” - but admitted that the company has fallen behind schedule in its plan to fix cars involved in the dieselgate scandal.
Speaking at VW’s annual conference, where the company confirmed a drop in sales volumes of two percent between 2014 and 2015, to just over 10 million vehicles, VW CEO Muller said that a management restructure at the firm and a focus on electric vehicles and connectivity would put the company on a sounder footing after the most turbulent six months in its history.
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“The drive to break the records set in past years has at minimum been interrupted,” said Muller. “To be quite clear: that doesn’t disturb me in the least. We are pursuing a different agenda this year - and are adjusting our priorities anyway. More than ever, our most important currency is our credibility and the trust in our brands, in our products and in Volkswagen itself.
“Regaining that trust will be our most important task over the next few months. All else takes second place to this at the moment. But that does not mean that we have buried our ambition. Quite the opposite. We do not plan to make it easy for the competition to weaken us. We will fight for every customer and every car.”
Difficulties in finding fixes for dieselgate cars
Muller admitted, however, that VW has encountered difficulties in finding technical solutions for some of the cars involved in dieselgate. “Our first priority is to assist the affected customers by offering convincing technical solutions. This will remain our most important task until the very last vehicle has been put in order. I admit that we are not as far as we would like to be in this,” he said.
“There has been an unexpected delay in the further rollout of the plan,” he added. “While we are making progress with Audi and SEAT, we are still working at full speed to develop a final solution for the Volkswagen Passat. We may, however, give priority to another model. The decision on this will be made soon in close consultation with the German Federal Motor Transport Authority.”
The ‘other model’ to receive imminent attention is expected to be the Golf, but VW sources insist that the goal of offering technical solutions for all affected vehicles by the end of the year is still achievable.
Still targeting 20 new models by 2020
Muller suggested that a new structure for VW’s management would allow the company to react more quickly as it tries to develop “new mobility solutions” in the next five years, launching more than 20 new models by 2020. “In the past, our work was strictly separated by function. R&D developed, Procurement procured, Production produced, and so forth. Even minor decisions were frequently made by the Board of Management or its Chairman,” he said.
“Right from the start, I have always insisted that apart from more efficient structures, what our Group needs is a new mindset and a new leadership culture. This has been misunderstood by some as a mere reflex in response to the shortcomings which resulted in the diesel issue. What I mean is something else: we can have the best minds and a great organisation, but without the right attitude and mentality, that gets us nowhere.
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“An open culture, the courage to make innovations and speak your mind, as well as true willingness to cooperate are all part of this. As is a constructive approach to dealing with mistakes. It’s good to see how this new mindset has already begun to take hold. Our goal is to make the Volkswagen Group more efficient and faster, more entrepreneurial and courageous, more sustainable and technologically more progressive.”
Volkswagen also revealed the payoffs received by former members of the board of management who left the company during the dieselgate crisis. Former chief executive Martin Winterkorn received over nine million euros (£7m) as VW paid his salary up to the end of 2016.
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